Refund policy
Return & Refund Policy
Effective Date: 19-02-2026
Thank you for shopping at P-roducts.com
1. No Returns & No Refunds
All sales are final.
We do not accept returns, exchanges, or refunds once an order has been placed and processed.
By placing an order on our website, you acknowledge and agree to this policy.
We strongly recommend reviewing product descriptions, specifications, sizes, and images carefully before completing your purchase.
2. Damaged, Defective, or Incorrect Items
If you receive a product that is:
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Damaged during shipping
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Defective
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Incorrect (wrong item sent)
You must contact us within 48 hours of delivery at:
Your email must include:
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Full name
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Order number
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Clear photos of the item
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Photos of the packaging
After review, we may offer:
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A replacement (if approved)
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Store credit (at our discretion)
Refunds will not be issued.
Claims submitted after 48 hours of delivery may not be accepted.
3. Order Cancellations
Orders cannot be canceled once they have been processed or shipped.
If you contact us immediately after placing an order, we will attempt to assist, but cancellation is not guaranteed.
Contact:
support@p-roducts.com
4. Non-Returnable Items
All items sold on our website are non-returnable and non-refundable, including but not limited to:
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Sale items
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Discounted or promotional products
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Gift cards
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Personalized or custom-made products
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Personal care items
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Clearance products
5. European Union Customers
If your order is shipped to a European Union country, mandatory consumer protection laws may apply. Where legally required, we will comply with applicable regulations.
6. Contact Information
For all return-related questions, please contact: